Terms & Conditions

Subscriptions

Subscriptions are subject to a monthly fee and give you access to information on this site, ability to set up a single hosting account with FTP access, database and the ability to update passwords.  When your subscription ends whether it is due to your cancellation or payment lapsing your account will continue to function as normal.  We reserve the right to suspend an unpaid account at any time and will endeavour to provide written warning.  Reasons to terminate an unpaid account include but are not limited to:

  • Unacceptable use as outlined below under Acceptable User Policy
  • Evidence such as, but not limited to, traffic volume or bandwidth that suggest your site, hosting or database is being used commercially and/or for profit

Shared Hosting

With your subscription you will get a shared hosting environment on an Ubuntu Linux server.  This is adequate for most websites but is not designed for resource intensive websites.  Should you find the environment is not adequate for your needs then an upgrade to a dedicated server can be arranged at extra cost.  Drupal is a standard package which will run on most environments. You are free to migrate your site if you wish to do so and there is a tutorial on how to do this.

Backup

It is your responsibility to ensure that all your data is backed up. 

Acceptable User Policy

In addition to our Terms and Conditions, our AUP is put in place to ensure continued relibaility for our Customers.

The Internet is a powerful information and entertainment tool, we would expect our customers to use the Internet with respect, courtesy, and responsibility, giving due regard to the rights of other Internet users.

Our acceptable use policy is actively and strictly enforced. Offending content or users are removed from our network, usually as soon as they are discovered, although we will always inform you when and why any action has been taken.

Common sense is the best guide as to what is considered acceptable use,however the following are unacceptable uses.

Illegality
In any form, including but not limited to the unauthorised distribution or copying of copyrighted software or other data, harassment, fraud, trafficking in obscene material.

Undesirable Content
Certain types of content are not allowed on our network. We do not host adult content of any description. Content relating to Hacking, Cracking, Warez and IRC is not allowed. Software downloads may only be hosted if you are the writer and copyright owner of the software, all other software including freeware, shareware and trial software is forbidden.

File Storage
The use of the system for the purpose of storing files that are not used for the purpose of a web site or domain are not permitted.

The hosting of Audio and Video related content of all nature are forbidden unless permission is sought first.

Bulk Email
The use of our network to send bulk email whether opt-in or otherwise, and the use of bulk email to promote a site on our network is strictly forbidden.

Misuse Of Resources
Including but not limited to employing applications which consume excessive CPU time, memory or storage space. Chat/IRC, web proxy and mailing list scripts are not allowed on our network under any circumstances. Streaming media can be a drain on web server resources and as such is not allowed. CGI based message forums which use flat file databases are often found to use excessive system resources, to avoid disappointment please use a ASP message forum. The use of web cam applications which maintain a constant FTP connection uploading an image at regular intervals is forbidden.

If you are unsure about content you intend to place on our network, please check with us before you do. We reserve the right to determine what constitutes acceptable use.